Donaldson R F
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Privacy Policy for Donaldson R F

1. Introduction

I take your privacy and the security of your personal data very seriously. This Privacy Policy outlines how I collect, use, maintain, and disclose information collected from clients and visitors to Donaldson R F (donaldsonrf.com).

Whether you are utilizing my server hosting, WordPress management, and migration services, or simply reading my content, this policy explains your rights regarding your personal data. This Privacy Policy should be read in conjunction with my Terms of Service.

2. Information I Collect

I may collect personal and non-personal identification information in a variety of ways, including, but not limited to, when you visit my Site, request technical support, fill out a form, or interact with my IT consulting services.

  • Information You Provide Voluntarily: When you request WordPress emergency support, server administration, or contact me for infrastructure consulting, I may collect your name, email address, billing details, and specific technical information required to perform the service (such as temporary server credentials or DNS access).
  • Log Data and Analytics: When you interact with the Site, my servers automatically collect log data. This may include your IP address, browser type, device information, operating system, and the referring URL. This information is used strictly for website administration, security monitoring, and analytical purposes.
  • Cookies and Tracking Technologies: I use cookies to enhance your experience, remember your preferences, and track aggregate usage metrics. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

3. How I Use Your Information

I collect and use your personal information for the following specific purposes:

  • To Provide and Deliver Services: To process transactions, execute server migrations, and configure hosting or WordPress environments as requested.
  • To Improve Customer Service: Your information helps me respond more effectively to your technical support needs and pre-sale inquiries.
  • To Personalize User Experience: To understand how visitors as a group use the services and resources provided on my Site.
  • To Send Periodic Emails: I may use the email address you provide to send you information and updates pertaining to your project or server status. If you opt-in to my mailing list, you will receive emails that may include technical news, updates, or related service information. You can unsubscribe at any time.

4. Strict Confidentiality & Non-Disclosure (Client IP and Infrastructure)

As an independent IT specialist based in Pavia, Italy, trust is the absolute foundation of my business. Because my work requires access to your sensitive technical environments and private databases, I enforce a strict, personal Non-Disclosure policy across all my services:

  • Server, Website, and Database Access: When you grant me administrative access to your WordPress dashboard, cPanel, Plesk, root server, or hosting environment for emergency repairs, optimization, or migration, I act with the utmost discretion. I will only access, view, or modify the specific files and settings strictly necessary to perform the requested technical intervention. I do not browse, copy, or extract your private business files.
  • Email Platforms and Subscriber Lists: If I am hired to configure, troubleshoot, or maintain your email marketing platforms, SMTP servers, or DNS authentication (SPF, DKIM, DMARC), I acknowledge the extreme sensitivity of your subscriber databases and leads. I will never scrape, export, share, or contact your mailing lists. I treat your client data as strictly confidential, focusing entirely on the technical health and deliverability of your infrastructure.

Any credentials, configuration files, or strategic documents you share with me are stored securely during the project lifecycle and can be permanently deleted from my local environments upon your request once the service is successfully delivered.

5. Sharing Your Information & Third-Party Services

I do not sell, trade, or rent your personal identification information to others. I may share generic aggregated demographic information not linked to any personal identification information with trusted infrastructure partners for the purposes outlined above.

  • Essential Service Providers: I may use trusted third-party service providers to help me operate my business (e.g., Stripe secure payment gateways or secure cloud infrastructure). These third parties have access to your personal data only to perform specific tasks on my behalf and are obligated not to disclose or use it for any other purpose.

6. European Data Protection Rights (GDPR)

Because I operate within the European framework and are registered under an Italian Partita IVA, I strictly adhere to the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

  • The right to access, update, or delete the information I have on you.
  • The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object: You have the right to object to my processing of your personal data.
  • The right of restriction: You have the right to request that I restrict the processing of your personal information.
  • The right to data portability: You have the right to be provided with a copy of your personal data in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent: You have the right to withdraw your consent at any time where I relied on your consent to process your personal information.

7. Data Security and Retention

As an IT specialist, data security is my priority. I adopt appropriate data collection, storage, and processing practices, along with robust security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on my Site.

I will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with my legal obligations, resolve disputes, and enforce my legal agreements.

8. Children’s Privacy

My Site and services are directed to business owners and corporate clients. I do not knowingly collect personal information from children. If I become aware that a child has provided me with personal data, I will take steps to remove such information and safely delete it.

9. Changes to this Privacy Policy

I have the discretion to update this Privacy Policy at any time. When I do, I will revise the updated date at the bottom of this page. I encourage you to frequently check this page for any changes to stay informed about how I am helping to protect the personal information I collect.

Last updated: June 2026

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